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The Flash Cares Foundation is about giving back to the community we serve. We realize emergency situations arise and necessary mitigation and remediation is not always covered by insurance. Sometimes good people and important community service organizations do not have the resources to restore the loss site to its pre-loss and healthy condition. When possible, the Flash Cares Foundation does what we can to help by providing discounted or free services.
Flash Cares was recently able to assist the 211 Helpline of Palm Beach County. Parts of this article appeared in the 9/22/17 edition of South Florida Business and Wealth Weekly’s “The Cost of Hurricane Irma’s Destruction.” By: Kevin Gale; Andrea Richard.
Flash Restore is a water, fire, biohazard, and mold remediation company based in Boca Raton. Although the staff was encouraged to heed the warnings of Governor Scott to flee Florida, and despite their own Irma challenges (power loss through Monday, 9/18/17), Flash was able to remain open without interruption and continue to serve the community. Working out of a non air-conditioned quasi command center, Flash was able to offer all of their standard services. They were able to expand their services to offer yard cleanup, as well as tree removal to better serve the immediate needs of Irma victims.
One of those victims was the 211 Helpline (which also fields calls from 1-800-Suicide Hotline) in Lantana, Florida. Three days after Irma rolled through South Florida, Flash received a phone call from Sharon L’Herrou, CEO at 211 Helpline. Community concerns over the hurricane had caused a fourfold increase in their normal inbound call volume and in addition to managing the stress caused by the increased volume, their employees were displaced because of flood and water damage. Their building required immediate water extraction and remediation services. Though their dedicated employees were doing their best to work remotely, it was a logistical nightmare resulting in difficulties providing their life-saving services to our community. Flash immediately mobilized a team to 211’s undisclosed secure location and began water extraction and the drying process. 211 Helpline was running business as normal, from their facility, within 24 hours. Flash felt blessed to have received the opportunity to help such an important organization and provided all services free of charge.